Buyer
EmailSends the PO, then chases for the invoice, the packing list and the B/L in a thread that has drifted twelve replies deep.
For SME exporters
An AI teammate that runs your shipment operations.
Forward a buyer email. Kambio creates the shipment, reads every field out of it, and opens a permissioned room where your CHA, forwarder and buyer can work — while you stay the one who approves what goes out.
Works with the email and WhatsApp threads you already have. No migration.
Subject: Purchase Order — denim programme
Purchase Order No: PO-4471-SE
Incoterm: CIF Gothenburg
Indigo denim 12oz | 5209.42 | 6000 | 5.20
Total: 31200.00
Extracted with source and confidence
PO number
PO-4471-SE
Incoterm
CIF
HS code
5209.42
Amount
USD 31,200.00
Low-confidence fields wait for a human before anything is sent.
The problem
Right now, you are the integration layer.
The buyer emails. The CHA asks on WhatsApp. The forwarder replies to a different thread. Nothing is connected except a person retyping the same purchase order into three conversations.
CHA
WhatsAppWants the HS codes and the invoice values again, in a slightly different format, before the checklist can be filed.
Freight forwarder
EmailNeeds weights, ports and dates — and none of it lives anywhere except in your head and three attachments.
And in the middle
A human copy-paste bridge. The same PO number typed four times, the same HS code re-checked in three threads, and one version of the truth that only exists because somebody remembers it.
How it works
Four steps, starting from an email you already received.
Kambio does not ask your buyer or your CHA to change anything. It sits behind the channels you already use and turns them into structure.
STEP 1
Forward the email
Send a buyer enquiry or purchase order to your Kambio address. No integration project, no data migration, no change to how your buyer writes to you.
STEP 2
Kambio builds the shipment
PO number, line items, HS codes, incoterms, amounts and parties are extracted automatically — each field carrying a confidence score and the verbatim source line it came from.
STEP 3
Bring in the counterparties
Your CHA, freight forwarder and buyer get a scoped link into the shipment room. No signup, no licence, no new app — they keep using email and WhatsApp.
STEP 4
You confirm, Kambio relays
AI drafts the replies and the relay messages between parties. A human always confirms before anything goes out. Nothing financially consequential is sent by AI.
Features
Built for the way export operations actually run.
Not a CRM with a shipping tab. A shipment record that reads its own paperwork and keeps four parties honest about the same set of facts.
Email-in shipment creation
A forwarded buyer email or PO becomes a live shipment record. The inbox stays where your business already runs.
Extraction with provenance
PO number, line items, HS codes, incoterms, amounts and parties — every value shows how confident the model is and the exact line it was read from.
One room per shipment
Exporter, CHA, freight forwarder and buyer work against a single shipment record instead of four divergent email threads.
Counterparties without accounts
A scoped link is all a CHA or a buyer needs. Nobody has to sign up, install anything or learn your software.
Drafted replies, human sign-off
Kambio writes the response and the relay message. You read it, edit it and send it. The AI never commits on your behalf.
Immutable event log
Every state change is recorded as an event that cannot be edited, so the shipment's full history is always reconstructable.
The shipment room
One room per shipment. Four parties. Four different views.
Every shipment is a permissioned room shared by the exporter, the CHA, the freight forwarder and the buyer. Each party sees only the documents they are entitled to — the CHA's checklist is never visible to the buyer.
- Nobody is bcc'd into a thread they should not be reading. Visibility is a property of the room, not of who remembered to trim the recipients.
- Counterparties need no signup. They get a scoped link and keep replying on email or WhatsApp exactly as before.
- Everything that happens in the room lands in the shipment's immutable event log, so the trail survives staff turnover.
Who sees what
Example room| Document | Exporter | CHA | Forwarder | Buyer |
|---|---|---|---|---|
| Purchase order | ||||
| Commercial invoice & packing list | ||||
| CHA checklist | ||||
| Bill of lading | ||||
| Internal costing |
Illustrative. You decide what each party is entitled to on a shipment.
Trust & security
AI drafts. People decide. The record keeps itself.
Export operations carry money and legal exposure. Kambio is built so that automation never becomes an unaccountable actor in your business.
A human confirms everything that matters
AI proposes; people decide. Nothing financially consequential — a price, a confirmation, a commitment to a buyer — is sent without a person approving it first.
An audit trail you cannot rewrite
Every state change is an immutable event. Who changed what, when, and off which source document is answerable months later without anyone's memory.
Access scoped per party
Counterparties reach exactly one shipment through a scoped link, and only the documents they are entitled to inside it.
Model-agnostic by design
Run Kambio on Anthropic, on OpenAI, or on a model you host yourself. The product does not depend on any single vendor.
Get in touch
See it on one of your own shipments.
Tell us a little about how you export today and we will walk you through Kambio on a real purchase order — yours, if you want. No slide deck.
Prefer email? Write to [email protected].
Stop being the bridge between your buyer, your CHA and your forwarder.
Forward one email and see the shipment build itself — fields, sources, confidence and all. It takes a few minutes and nothing has to change on your counterparties’ side.